To join our growing team, please review the job posting in its entirety for qualifications & application submission requirements.
Any combination of education and experience that provides the necessary knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be:
Completion of advanced educational training, a bachelor's degree from an accredited college or university in accounting, business administration, or closely related field, and the equivalent of three years of work experience in these fields
Experience (must meet the minimum of all experiences listed below):
- Two - three years of increasingly responsible work experience in performing a variety of office and administrative support, including customer service, benefits adminiatration and relations work.
- Five years of full charge bookkeeping, preferably including experience in a governmental or public agency setting.
- Establish and maintain cooperative working relationships with co-workers, outside agencies, and the public.
- Regular attendance and adherence to prescribed work schedule to conduct job responsibilities.
- Performs typing assignments, utilizing computer word processing programs.
- Answers the telephone and greets office visitors, providing information or referring them to other staff.
- Receives and processes billing payments, and service requests, collects appropriate funds, and coordinates the establishment of services with other District staff.
- Performs filing and recordkeeping accurately.
- Proofreads various documents for accuracy.
- Maintains and updates employee payroll information.
- Prepares and distributes payments to vendors, insurance agencies and others receiving monies from payroll withholdings.
- Sets up accounts for general ledger posting and prepares month-end journals.
- Receives and responds to complaints about District service; resolves a variety of problems related to accurate meter readings, high consumption, delinquent accounts, turn-ons, turn-offs, non-reads, and improper billings.
- Assists with gathering and distributing financial data and projections for the preparation of the District budget.
- Communicates with customers, face-to-face and via the telephone, to discuss and resolve problems and concerns, providing a variety of information regarding District policies, programs, and functions.
- Assist with Board Clerk and perform as the Board Clerk when needed.
- Prepares a variety of correspondence, memoranda, and other items as delegated by the General Manager.
- Operates various office equipment and computers in the performance of work assignments.
- Provides work training for other support staff.
- Participates in housekeeping duties.
- Create, schedule, and publish social media posts and update websites as needed.
- General Accepted Accounting Principles; Purposes, methods, practices, and principles of District financial and statistical recordkeeping work.
- Laws, ordinances, statutes, and regulations controlling the maintenance of District payroll and financial records, issue of payments, and financial statements.
- Principles and practices of public personnel administration, including employee health and welfare benefit administration.
- Laws, rules, ordinances, and legislative processes governing the development and administration of personnel and employment systems.
- Procedures and requirements for payroll deductions.
- Basic mathematics.
- Correct English usage, spelling, grammar and punctuation.
- Customer service procedures and methods of resolving complaints.
- District policies and regulations regarding the establishment and maintenance of services.
- District billing practices and fiscal recordkeeping methods.
- Computerized billing, payroll, and service information systems.
- Governmental and public agency rules and regulations.
- Handle multiple tasks in a constantly changing environment.
- Skillfully use computer systems and software applications related to District administrative functions, including QuickBooks, word-processing, and spreadsheet software, as appropriate.
- Perform a variety of complex and sensitive customer service functions regarding the establishment and maintenance of District services.
- Maintains and updates payment and billing records, resolving problems regarding delinquent accounts.
- Perform a variety of challenging and complex payroll maintenance and recordkeeping work.
- Assist with District preliminary budget development.
- Research and evaluate information regarding customer service and payment problems.
- Analyze and evaluate customer complaints.
- Maintains journals and ledgers and performs bookkeeping work.
- Make arithmetic calculations quickly and accurately.
- Coordinate customer service functions with other District functions and services.
- To work alone or in a team setting.
- Type at a rate of 50 words per minute from clear, legible copy.
- Follow oral and written directions.
- Maintain diplomatic and good relations regarding District services and complaints when working with the public.
- Screening calls and Direct calls to the appropriate individual
- Continue to work efficiently with constant interruptions or change in deadlines.
- May occasionally travel by airplane and automobile in conducting District business.
- Extended sedentary office position although standing in work areas and walking between work areas may be required.
- Work in an office environment, lift and move objects up to 25 pounds, such as large binders, books, and small office equipment.
- Occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
- Sufficient finger/hand coordination and dexterity to operate and adjust office equipment.
- Regularly use of a telephone for communication.
- Use office equipment such as computers, copiers, and FAX machines.
- Hearing and vision within normal ranges with or without correction.
What we offer
- Retirement ~ CalPERS & 457 Plan
- Medical, dental & vision plan options
- Retirement fully integrated with Social Security
- Work schedule flexibility
- Competitive vacation and sick leave accruals, 12 paid holidays, and an additional floating holiday per year.
How to apply:
All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on this job announcement. Applications received after the recruitment closes will not be accepted.
1. Closing date: 11/7/23 11:59 p.m.
2. Submit your resume in PDF format via Application Form below
Applicants must successfully pass a background check, physical and drug testing. Also, provide proof of current driver's license, including a DMV copy of their driving record free of severe or multiple traffic violations or accidents for at least three (3) consecutive years.