Pay My Bill

Payments options:

We accept most Major Credit Cards (not Discover or Amex) and Bank Visa Debit Cards.

Online - Make a payment 24/7 from anywhere by clicking on the link below (All payments have a convenience fee of $3.05 or 3%, whichever is greater) ***If you don't want to pay a convenience fee but want to do an online payment, sign up for ACH autopay through the "HELP" option located on your Customer Portal.***
Pay by phone (24/7) - (844) 785-0969 (Convenience fee applies)
Mail - PO Box 261, Forestville, Ca. 95436.
Pay at the District Office - 6530 Mirabel Rd. (share the same driveway as Fire Dept.) between 8:00 am and 4:30 pm Monday through Friday.

After-hours and weekend payments may also be made at the same address through the mail slot in the door.

Having trouble with the Customer Portal?

How To Register for the Customer Portal How to set-up ACH autopay.pdf How to set-up credit card autopay (convenience fee applies).pdf HOW TO UPDATE AUTOPAY.pdf

Shut-off Policy / Política de cierre

Ord. 71 Disconnection Policy-Amending Ord. 64 (Adopted 1.14.20 Signed).pdf Ord. 71 - Disconnection Policy-approved [SPA].pdf

Website Accessibility Policy

Forestville Water District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Forestville Water District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (707) 887-1551

Ongoing Compliance Information

Compliance Officer

Forestville Water District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Forestville Water District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (707) 887-1551.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.

Pay My Bill

Payments options:

Access the Customer Portal >

Payment Arrangements Are Available

COVID-19