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Pay My Bill

Payments options:

We accept most Major Credit Cards (not Discover or Amex) and Bank Visa Debit Cards.

  • Online - Make a payment 24/7 from anywhere by clicking on the link below (All payments have a convenience fee of $3.05 or 3%, whichever is greater) ***If you don't want to pay a convenience fee but want to do an online payment, sign up for ACH autopay through the "HELP" option located on your Customer Portal.***
  • Pay by phone (24/7) - (844) 785-0969 (Convenience fee applies)
  • Mail  - PO Box 261, Forestville, Ca. 95436.
  • Pay at the District Office - 6530 Mirabel Rd. (share the same driveway as Fire Dept.) between 8:00 am and 4:30 pm Monday through Friday.  

After-hours and weekend payments may also be made at the same address through the mail slot in the door. 

Having trouble with the Customer Portal?

How To Register for the Customer Portal

Set up Autopay

Instructions for setting up Credit Card Autopay (subject to 3rd party convenience fee)ACH Bank Draft Authorization.pdf

 Shut-off Policy / Política de cierre

Ordinance 71 - Policy for Disconnection of Service due to lack of payment (English)Ordenanza 71 - Política de Desconexión del Servicio por falta de pago